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Case Study

AeroMPass: Building a Cloud SaaS Platform for Aviation Access

Industries

Aviation & Transport

Critical infrastructure

key Services

Aero-M-Pass

additional services

Mivada Platforms (AeroMPass)

Product Engineering

Security & Assurance

Integration Engineering

Managed Services (AMS)

A major Australian airport operator needed a modern, scalable way to manage airport access—integrating checks, approvals, payments, and access control into one auditable flow. Mivada built AeroMPass, a cloud-native, multi-tenant SaaS platform designed to meet strict aviation security requirements and external audits, backed by proactive operations and release management.

The Challenge

There wasn’t an off-the-shelf product that met the combination of requirements: strict aviation security controls, external auditability, and a complete lifecycle covering application → validation → checks → approvals → payment → issuance/renewal/revocation—all while remaining scalable and configurable across different operating models.

The airport needed a solution that reduced administrative effort and “chasing”, while strengthening assurance and reducing long-term operating cost.

The Mivada Approach

Mivada designed AeroMPass as a security-by-design SaaS platform with a clean, auditable lifecycle. We built end-to-end digital workflows that covered the full credential journey, including renewals and revocations—so every step is captured with clear evidence trails.

We prioritised integration early, ensuring checks, communications, and payments could operate as a single flow rather than disconnected tasks. The platform was built cloud-native with multi-tenant capability, automated testing, and CI/CD to support safe, frequent improvements without disrupting operations.

Operationally, we treated it as a product that must stay dependable: proactive monitoring, patching, and release management were baked into how the platform runs—supporting continuity and compliance long after initial go-live.

The Outcome

Faster turnaround with fewer errors (and less chasing)

By digitising and integrating the full lifecycle, the process became simpler to run, more consistent, and less dependent on manual follow-ups.

Audit-ready compliance built into the flow

AeroMPass provides clear evidence trails and supports rapid closure of audit findings through consistent workflows, strong assurance controls, and traceable approvals.

Lower long-term cost through modern architecture

A cloud-native approach reduced operational burden and improved maintainability through standardised workflows, automation, and structured release management.

Key features of AeroMPass
End-to-end lifecycle (apply → validate → checks → approve → pay → issue/renew/revoke)
Real-time access control via API-first integration with access control systems (instant provision/revocation)
Security & assurance: SSO (AD/Entra), MFA, granular roles (RBAC), full audit trails
Payments & communications: EFTPOS + online gateways, automated email/SMS notifications
Cloud-native scale: multi-tenant SaaS, monitoring, CI/CD, automated testing
Configurable workflows & branding: policies, forms, emails, schedules parameterised
Multi-site ready: shared platform + site-level configuration

The Long-term Impact

AeroMPass gives aviation operators a scalable platform for access credential governance that can grow with operational complexity—supporting strong assurance, efficient processing, and continuous improvement through a modern product and delivery model.

*Client details have been generalised to respect confidentiality.

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